TERMS & CONDITIONS – BELLE D’ORÉE

1. Definitions

In these Terms & Conditions:

• Belle d’Orée: the company operating the Belle d’Orée webshop.

• Customer: any natural or legal person placing an order through the webshop.

• Agreement: any order or purchase established between Belle d’Orée and the customer.

• Products: all items sold through the webshop, including the Wireless Portable Straight Hair Comb.

2. Applicability

1. These Terms & Conditions apply to all international sales, offers, orders, and agreements of Belle d’Orée.

2. By placing an order, the customer agrees to these Terms & Conditions.

3. Mandatory consumer laws in the customer’s country may override certain clauses.

3. Offer

1. Products are described as accurately as possible on the webshop.

2. Images are illustrative and may differ slightly due to lighting, screen settings, or production variations.

3. Belle d’Orée reserves the right to adjust or remove products from the webshop.

4. Agreement

1. An agreement is established once the customer places an order and receives an order confirmation via email.

2. Belle d’Orée is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

5. Prices

1. All prices are listed in [currency] and include VAT unless stated otherwise.

2. International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country. These costs are the customer’s responsibility.

3. Belle d’Orée is not liable for additional fees charged by customs authorities.

6. Payment

1. Orders must be fully paid using the available payment methods before shipment.

2. Orders with incomplete or failed payments will not be processed.

7. Shipping & Delivery

1. Belle d’Orée ships worldwide.

2. Delivery times displayed on the webshop are estimates and may vary depending on the destination, local postal services, and customs procedures.

3. Belle d’Orée is not responsible for delays caused by international logistics or customs inspections.

4. The customer is responsible for providing a correct and complete shipping address.

8. Returns & Right of Withdrawal

1. Customers have a 14-day withdrawal period starting from the day the product is received, unless legally exempt (e.g., used electrical devices or hygiene-related items).

2. Returned items must be unused, undamaged, and in their original packaging.

3. Return shipping costs are the responsibility of the customer unless otherwise agreed.

4. Refunds will be issued within 14 days after Belle d’Orée receives the returned product.

9. Liability

1. Belle d’Orée is not liable for damages resulting from incorrect or unsafe use of the Wireless Portable Straight Hair Comb.

2. Customers must follow the product instructions and temperature settings carefully.

3. Belle d’Orée is not responsible for hair or skin damage resulting from improper use.

4. Total liability is limited to the purchase price of the product.

10. Warranty

1. Belle d’Orée complies with legal warranty obligations regarding manufacturing defects.

2. Warranty does not apply to:

   • misuse or improper handling

   • damage from drops or impacts

   • normal wear and tear

   • damage caused by non-compliance with the product manual

3. Proof of purchase may be required for warranty claims.

11. Force Majeure

Belle d’Orée is not liable for failure or delays caused by force majeure, including but not limited to natural disasters, strikes, pandemics, war, transport issues, or customs delays.

12. Intellectual Property

All images, texts, designs, and media displayed on the Belle d’Orée webshop are the intellectual property of Belle d’Orée and may not be copied or used for commercial purposes without written permission.

13. Privacy

Customer data is processed according to applicable privacy laws. Please refer to the Privacy Policy on the webshop.

14. Governing Law

1. These Terms & Conditions are governed by the laws of the country in which Belle d’Orée is established.

2. International customers retain rights under mandatory consumer protection laws in their jurisdiction.

3. Disputes will preferably be resolved through mutual agreement.

15. Contact

For questions, concerns, or complaints, customers may contact:
Belle d’Orée
Email: info@belle-doree.com